Errors and diagnostics

"Access to the stream was denied"

The server of the playlist refuses to send you this stream (code 401 or 403).

Steps

1. Run "Diagnose" from the error screen: it tells you whether the account has expired, been suspended, reached its maximum number of connections, or whether the credentials are refused.
2. If the credentials have changed, edit the playlist (Settings › Playlists › your playlist › "Edit").
3. If everything is valid on the account side, the refusal comes from the server: contact its support.

This refusal always comes from the server of the playlist, never from DringTV: the app passes the request on as it is.

See also

• "Invalid credentials"
• HTTP error codes for a playlist at a glance