Errors and diagnostics

"The playlist server is unstable"

The server cuts out or slows down streams, usually because it is overloaded.

Steps

  1. Try again in a few minutes.
  2. For a movie or series, increase the buffer size (Settings › Player › Buffer Size) to better absorb interruptions; for live content, "Suggest a backup channel" suggests another quality.
  3. Run "Diagnose" to see whether the server is responding slowly.

This happens often during peak hours. If it is constant, contact the support of your playlist's server.

See also